Introduction

Myra Crawford Beauty Salon respects your privacy and is committed to the protection of your personal data.

This Privacy Policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 24th 2018.

What we collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you, such as:

Identity & Contact Data which may include your name, email address or phone number.

Usage Data which may include information about how you use our website or services.

Technical Data which may include internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website and our product.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

For example, we may aggregate your Usage Data to work out how many of our users are interested in a certain product on our website. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

How we collect your data

We use different methods to collect data from you and about you, including:

Direct Interaction – you may give us your Identity & Contact Data by contacting us by post, phone, email or otherwise. This includes filling in the form on our website to book an appointment.

Automated Technologies – as you use our website we may automatically collect Technical Data about your device, user behaviour and interactions by using cookies, server logs or other technologies.

Third Parties – we may receive Technical Data from third party services such as:

  • Analytics providers, such as Google
  • Search information and other data providers

Where data is obtained from third party suppliers, we ensure that these suppliers use the necessary level of protection for your information and comply with the relevant data protection laws.

How we use your data

We may use your personal data in the following ways:

  • To book an appointment for you at the Salon. We may use your personal data to contact you about your appointment.
  • To improve our website. We may use your personal data to make improvements to our website based on your usage and technical data.

Your rights

You have the right to access any personal information that we process about you and to request information about:

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We will not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. We may use third-parties to provide additional services and business functions; however, all processors acting on our behalf will only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Data Retention

We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Data Security

We take your privacy seriously and take every reasonable measure and precaution to protect and secure your personal data.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Cookies and how we use them

A cookie is a small text file that is stored on your computer or mobile device by a website’s server, typically to improve your user experience and commonly to gather analytical data about how the site is being used. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

How we use cookies

We may use cookies to analyse our web traffic using an analytics package. Aggregated usage data helps us to improve the website structure, design, content and functions.

What to do if you don’t want cookies to be set

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, however this may prevent you from taking full advantage of our website.

If you are not satisfied

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.